Last updated: 20 December 2025
This Refund and Cancellation Policy applies to all services and digital products offered by AIEchoTech Media & Marketing (“Company”, “we”, “our”, “us”). Please read this policy carefully before making any purchase on our website.
By purchasing our services or digital products, you agree to this Refund and Cancellation Policy.
1. General Policy
Due to the nature of our business, which includes professional services and instantly accessible digital products, refunds and cancellations are governed by strict conditions. We encourage users to review product and service details carefully before making a purchase.
2. Digital Products (No-Refund Policy)
2.1 Nature of Digital Products
Digital products include, but are not limited to:
- PDFs and downloadable documents
- Online courses and training material
- Templates, tools, checklists, and reports
- Any other non-physical downloadable or accessible content
2.2 No Refunds on Digital Products
Once a digital product is purchased and delivered, no refunds, cancellations, or exchanges will be provided.
This policy is in place because:
- Digital products are delivered instantly
- Access cannot be revoked reliably once granted
- There is a risk of content misuse or duplication
Please ensure that the product meets your requirements before completing the purchase.
3. Services (Refund & Cancellation Policy)
3.1 Service Orders
Refund eligibility for services depends on the stage of work completion.
- Before work has started: Cancellation may be requested, and a partial or full refund may be considered after deducting administrative or transaction charges.
- After work has started: No refunds will be provided.
- After service completion or delivery: No refunds under any circumstances.
3.2 Client Delays or Non-Cooperation
No refunds will be issued if:
- The client fails to provide required information or access
- There is delayed communication from the client
- The project is paused or abandoned due to client-side reasons
4. Subscription-Based Services (If Applicable)
For recurring or subscription-based services:
- You may cancel future billing cycles by notifying us before the renewal date
- Fees already paid for the current billing period are non-refundable
5. Chargebacks and Payment Disputes
Raising a chargeback without contacting us first is a violation of this policy.
In case of chargebacks:
- Access to services or digital products may be suspended immediately
- Supporting evidence will be submitted to the payment gateway
- Fraudulent chargebacks may lead to permanent service denial
6. Exceptional Circumstances
Refunds may be considered only under exceptional conditions such as:
- Duplicate payment
- Technical error resulting in non-delivery of a digital product
In such cases, users must contact us within 7 days of the transaction.
7. Processing Time
If a refund is approved:
- It will be processed within 7–10 business days
- The credited amount will be returned to the original payment method
8. Changes to This Policy
We reserve the right to modify or update this Refund and Cancellation Policy at any time without prior notice. Changes will be effective immediately upon posting on this page.
9. Contact Information
For refund, cancellation, or payment-related queries, contact us at: http://aiechotech.com/contact/
Email: rajan277202@gmail.com